Identification data

In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, we inform you: Thetradingkeeper S.L. (hereinafter, Thetradingkeeper) is a company dedicated to the sale of software online. Thetradingkeeper is registered in the Commercial Registry of . Thetradingkeeper with CIF F67029819, is a company domiciled for the purposes of this information on Can Polit 5 street, Sabadell, 08202, and is currently in charge of the exploitation , management and operation of the website www.thetradingkeeper.com. Other contact information that we put at your disposal: Support Center, I want to send a query.


The access and / or use of this website attributes the condition of USER, which accepts, from said access and / or use, the General Conditions of Use reflected here. The aforementioned conditions will apply regardless of the General Conditions of Contract that in their case are mandatory.

Use of the web portal

www.thetradingkeeper.com provides access to a multitude of products, information, services, programs or data (hereinafter, “the contents”) on the Internet belonging to Thetradingkeeper, or to third parties to which the USER may have access. The USER assumes responsibility for the use of the portal. This responsibility extends to the registration that is necessary to access certain services or contents. In this registry, the USER will be responsible for providing truthful and lawful information. As a result of this registration, the USER can be provided with a password for which he will be responsible, committing himself to make diligent and confidential use of it. The USER undertakes to make appropriate use of the contents and services that Thetradingkeeper offers through its portal and with an enunciative but not limiting character, not to use them to:

  • Engage in illicit activities, illegal or contrary to good faith and public order.
  • Disseminate content or propaganda of a racist, xenophobic, illegal pornographic, apology of terrorism or against human rights.
  • Causing damage to the physical and logical systems of Thetradingkeeper, its suppliers or third parties, introducing or spreading computer viruses or any other physical or logical systems that are capable of causing the aforementioned damage;
  • Try to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages.

Intellectual and Industrial Property

  1. All distinctive signs, trademarks, trade names, content, structure, design and form of presentation of the elements and any other information that appears on this website are the property of Thetradingkeeper by themselves or as an assignee and are protected by industrial property rights and intellectual.
  2. The user is prohibited from reproducing, transforming, distributing, publicly communicating and, in general, any other form of exploitation of the elements referred to in the previous section without the express authorization of Thetradingkeeper.
  3. The user will refrain from using means that may suppress, alter, evade or manipulate any protection devices or security systems that may be installed and that carry a risk or damage or disable the website and / or its contents.
  4. Thetradingkeeper is not responsible for the possible inappropriate use made by third parties of this web page, nor for the information transmitted through it to third parties. The use of the contents that the user can make and the possible consequences, damages or damages that may arise, are the sole responsibility of the user. Thetradingkeeper is excluded for damages of any nature caused to users by the use of links, directories and search tools, which allow users to access websites belonging to and / or managed by third parties as well as the presence of viruses or other malicious codes in the contents that may cause any type of damage to the computer system, electronic documents or files of users. Thetradingkeeper reserves the right to exercise the legal actions it deems appropriate derived from any illicit uses by third parties of the contents of its website.

Exclusion of guarantees and responsibility

Thetradingkeeper is not responsible in any case for own failure of the software or for the loss of money for hacking in your exchange or virus in your computer system (software and hardware) or in the documents and electronic files stored in the computer equipment produced during the connection to the Internet network, either through the Thetradingkeeper website or through third-party websites.

Likewise, it will not be responsible for the possible loss of money in its exchange due to the misuse of the software it has on its property, Thetradingkeeper or for the loss in case of software failure due to the non-execution of an order in the exchange.

Finally, Thetradingkeeper will not be responsible in case the hacking occurs on the servers where Thetradingkeeper software is running.

Returns and cancellation policy:

Due to the type of digital product, which is obtained through the customer’s email after the purchase, no returns are allowed.


Thetradingkeeper reserves the right to carry out without prior notice the modifications it deems appropriate in its portal, being able to change, delete or add both the contents and services provided through it and the way in which they appear presented or located in your portal


In the event that links or hyperlinks to other Internet sites are available on behalf of the domain, Thetradingkeeper will not exercise any type of control over said sites and contents. Under no circumstances will Thetradingkeeper assume any responsibility for the contents of any link belonging to a third party website, nor guarantee the technical availability, quality, reliability, accuracy, amplitude, veracity, validity and constitutionality of any material or information contained in any of said hyperlinks or other Internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.


Thetradingkeeper reserves the right to deny or withdraw access to the portal and / or services offered without prior notice, on its own or by a third party, to those users who fail to comply with the General Conditions of Use.

Right of exclusion

Thetradingkeeper reserves the right to deny or withdraw access to the portal and / or services offered without prior notice, on its own or by a third party, to those users who fail to comply with the General Conditions of Use.


Thetradingkeeper will pursue the breach of the conditions as well as any improper use of its portal, exercising all the civil and criminal actions that may correspond to it by law.

Modification of the present conditions and duration

Thetradingkeeper may modify at any time the conditions determined here, being duly published as they appear here.

Applicable legislation and jurisdiction

The relationship between Thetradingkeeper and the USER will be governed by current Spanish regulations and any dispute will be submitted to the Spanish Courts and Tribunals. Resolution of online consumer litigation in accordance with Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform that is available at the following link: http: // ec. europa.eu/consumers/odr/